E-commerce Specialist, Ebeltoft or Copenhagen

Do you want to join a global design company and further your career in an international environment? This is your chance to be part of Kvadrat, a value-driven and family-owned company with a burning passion for contemporary design, architecture, and art.  

We are looking for a technically skilled E-commerce Specialist for our Digital team based in Ebeltoft or Copenhagen.  

 

About the job 

As our E-Commerce Specialist, you will play a pivotal role in managing and expanding our B2B online sales channels to drive revenue growth and enhance the overall customer experience. You will collaborate with cross-functional teams, including marketing, operations, and IT, to develop and execute strategies that maximise online sales, increase website traffic, and improve user engagement. Your expertise in e-commerce platforms, digital marketing, and data analysis will be critical in achieving our business goals. 

Your main responsibilities will include but not be limited to:  

• Drive traffic and lead generation by continuously optimising and expanding the reach of Kvadrat’s e-commerce solutions. 

• Manage and maintain the e-commerce platform on a daily basis, ensuring product listings and related content is accurate, up-to-date, and engaging. 

• Troubleshoot and resolve any technical issues related to the e-commerce platform's functionality and user experience. 

• Participate and contribute to larger digital development projects related to e-commerce. 

• Collaborate with the marketing team to develop and implement digital marketing campaigns, including email marketing, social media advertising, pay-per-click (PPC) campaigns, and SEO/SEM optimisation. 

• Continuously improve the user experience on the e-commerce platforms by optimising site navigation, search and design. 

• Implement best practices for mobile responsiveness and site speed to reduce bounce rates and increase customer retention. 

• Analyse e-commerce performance data, generate reports, and provide insights on key performance indicators (KPIs) such as conversion rates, average order value, and customer acquisition costs. 

• Utilise data to identify trends, customer behaviour, and opportunities for improvement. 
   

Your profile 

We are looking for a new colleague who is data-driven and analytical. You are motivated by and have a natural interest and flair for the newest technical solutions. As a person, you are positive, problem-solving, and ready to take responsibility while being a great team player.  

You hold a bachelor’s or master’s degree within a relevant field of study, with a minimum of 3 years of experience in a similar role.  

You have a natural sense and interest in building and maintaining the most effective technical solutions. You also have experience working closely together with developers, and you can see digital solutions from a customer perspective. You are service-minded while you help your colleagues and customers with the guidance, development, optimisation, and maintenance of digital solutions.   

Some of your competencies include:  

• Experience in managing an e-commerce platform, ideally within B2B 

• UX optimisation to enhance the online experience and increase conversion  

• Utilise personalisation to increase relevance and conversion rates 

• Appropriated technical skills for digital tools and digital platforms  

• Experience in driving traffic and generating leads 

• Reporting digital performance 

• Behavioural analysis / User journey mapping 

We expect you to have professional communication skills and be fluent in both oral and written English. Danish Language skills will be seen as an advantage but not a must. 

 

Come join us! 

We offer a dynamic and international environment with lots of opportunities to grow in your work life. Our organisation consists of great colleagues who care about what they do and how we are with each other. We offer attractive settings, such as: flexible hours, hybrid work, healthy breakfast, and lunch, learning opportunities with Kvadrat Academy, a pension, health and dental insurance, and an active staff association.  

 

Application 

If you find this interesting, please apply as soon as possible through the application form below. Due to GDPR, we only accept applications through the form. We will handle applications on an ongoing basis and expect you to be able to start no later than November 1st.  

Should you have any questions about the position, please contact Head of Digital, Anja Schlobohm at ansc@kvadrat.org. Deadline for applications is 1st of September, but we recommend early application.  

 

We are Kvadrat 

Kvadrat was established in Ebeltoft, Denmark, in 1968 and has deep roots in Scandinavia's world-famous design tradition. A leader in design innovation, Kvadrat produces high-performing design textiles, rugs, acoustic and window covering solutions for both commercial and residential interiors.  

Our products reflect our commitment to colour, quality, simplicity, innovation and design. Kvadrat fabrics have been used in some of the world’s most intriguing architectural developments, such as the Gherkin, London; Museum of Modern Art, New York; Walt Disney Concert Hall, Los Angeles; Oslo Opera House, Norway; Reichstag, Berlin; Guggenheim Museum, Bilbao; Copenhagen Opera House, Denmark and Guangzhou Opera House, China. 

At Kvadrat, we consistently push the aesthetic, technological and functional properties of textiles. In doing so, we collaborate with leading designers, architects, and artists, including Miriam Bäckström, Tord Boontje, Ronan and Erwan Bouroullec, Thomas Demand, Olafur Eliasson, Alfredo Häberli, Giulio Ridolfo, Peter Saville, Finn Sködt, Roman Signer, as well as Patricia Urquiola. 

We try to set up as few rules as possible. In return, we expect each person to always act in accordance with our basic values, and in doing so, to be quality-driven in all decisions and actions, to act according to our mindset of ‘strong teams – one company’, to be passionate about your daily tasks at the job and the design culture that we are an integrated part of, to stay open-minded towards clients and colleagues, and to be honest in communication and treat others with respect. 

Kvadrat is a company with high ambitions both for our people and our growth. We are committed to creating a diverse work environment with a strong focus on equality, inclusion, empowerment and respect. Qualified applicants will receive consideration without regard to ethnical background, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability. 

www.kvadrat.dk